Implementation & Client Service
We Have Your Back
HR is hard and getting even more complex. That's why Namely's implementation and support model is designed for you to get the most out of your HR, payroll, and benefits technology – without adding more to your full plate.
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Proven & Efficient Implementation
When it comes to implementing a new HR solution, no one wants to:
- Struggle trying to find and export historical data
- Be handed a blank slate with no guidance or best practices
- Be rushed through the important details of payroll & time configurations
We know that a successful customer experience is rooted in a successful implementation and setup — so we don’t cut corners.
We make switching your HR platform painless.
Data Migration Assistance
Take the stress out of data collection and migration. Work with a dedicated Migration Consultant who will gather and transfer your current data to Namely.
Clearly Defined Process
Sometimes it’s better to not reinvent the wheel — and implementation is one of those times. We take the guesswork out of “What happens next?” with our clear 5-step process to kick off, initiate, configure, validate, and deploy your platform.
Delivered Best Practices
Leverage our robust industry and system best practices to simplify how you manage your people operations and optimize the platform. From delivered workflows to performance templates, you are given a solid foundation from the start.
Included Personalizations
We know there is power in personalization. Namely is easily configurable during and after implementation. We will get you started by building out your unique time off plans, benefits plans, employee data, and more.
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Reliable and Responsive Support
A great HR platform is not enough; service is integral to empowering people teams in these challenging times. Namely is committed to providing our clients with the support they need to build a better workplace for their people.

Dedicated Service Pod
Your team of experts will get to know you and your business. Your dedicated Service Pod will deliver solutions that span HR, Payroll, Benefits, and Time.
Client Relationship Manager
Your Namely advocate ensures you get the most out of Namely’s software and services through implementation and beyond.
But Wait, There’s More
The need for world-class support doesn’t stop after go-live. And neither do we. You can get even more out of your Namely journey with:
Managed Benefits
Managed Benefits
Offer amazing employee benefits while simplifying the way you run your program. Get personalized benefits consulting and best-in-class underwriting support.
Managed Payroll
Managed Payroll
Save valuable hours by outsourcing payroll administration to Namely’s payroll experts. And that’s not all–rest assured knowing you get security, compliance, and risk mitigation support, too.
Strategic Projects Services
Strategic Projects Services
Scaling your business? Hiring in new states? Need additional Namely training? We’ve got your back with new state tax registrations, new admin training, on-demand Managed Payroll, and so much more.



