How to Add Additional Users

*Users will have the same access to view Invoices and make Payments

Log into Namely Customer Portal:

The primary billing contact on file will have access to create a new account and set up additional users.


Step 1:

Click “Create new account”


Step 2:

Using the primary billing contact e-mail (included in the Welcome To Namely Customer Portal distribution), create a new account to set up portal. Once you create an account, you will receive a verification e-mail. Please confirm your email to log in and access the portal.

Email Address = Primary Billing Contact E-Mail on file


Step 3:

Once account is set up and you’re able to log in, you may add additional users.


Step 4:

On the Home Page, go to “Settings” at the top right corner.


Next, click on “Account Information”.


Proceed to “Contacts” and click “+ Add a Contact”.


Step 5:

Fill in the corresponding information to proceed.
Click “Submit” to add contact.


Once the contact has been added with the individual’s email, the new user can follow steps 1 and 2 to create a new account with their individual email.

For additional payment questions, please visit our help community.